Retention Interviews: Your Secret to Reducing Turnover

Recorded Webinar | Bob Verchota | All Days

Training Price

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Recording     $199
Digital Download     $249
Transcript (PDF)     $199


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Description

Employee turnover is on the rise, with 86% of workers planning to pursue new opportunities. As organizations struggle to retain talent, over 60% report challenges in recruiting key professionals. While most companies recognize retention as a strategic imperative, less than half have a formal retention plan. Existing strategies are often costly and ineffective, leading to minimal impact on reducing turnover.

Stay interviews, or retention interviews, provide a focused and effective solution. Unlike costly blanket strategies, stay interviews delve into the root causes of employee departure or commitment. This method identifies why employees stay or consider leaving and develops personalized retention plans to maintain a motivated and high-performing workforce.

This webinar equips you with practical tools to implement stay interviews in your organization. The Retention Interview Toolkit includes actionable interview questions across ten essential areas, fostering collaborative efforts between managers and employees to create realistic and impactful retention plans.

Toolkit Components:

  • Supervisor’s Pre-Interview Form: Prepares managers to set a positive and effective interview tone.
  • Staff Retention Interview Questionnaire: Gathers insights from employees regarding their engagement and career aspirations.
  • Retention Interview Form: Features targeted questions across ten critical retention areas, culminating in an individualized retention plan.
  • Retention Tracking Form: Monitors progress and retention outcomes.

Key Learning Objectives:

  • Retention Tracking System: Learn to assess and track employee retention relative to performance and the risk of departure.
  • Understand Turnover Costs: Gain insights into the financial and operational impact of turnover.
  • Key Retention Factors: Explore why employees choose to stay or leave and develop strategies to address these factors.
  • Retention Metrics and Planning: Understand the retention cycle, key metrics, and how to design effective retention plans.
  • Employee Engagement Connection: Examine the relationship between satisfaction, motivation, engagement, and retention interviews.
  • Superior to Exit Interviews: Discover why retention interviews are more impactful than exit interviews.
  • Manager Accountability: Learn strategies to hold managers accountable for employee retention.
  • Effective Communication Steps: Master the five essential communication steps for conducting successful interviews.
  • Using the Toolkit: Understand how to use the provided tools and conduct meaningful stay interviews.
  • Retention Factors Questions: Receive tailored questions addressing the ten essential areas of retention.

Why Attend?

  • Practical Steps and Materials: Gain a structured approach and necessary materials for effective retention interviews.
  • Proven Retention Method: Stay interviews have demonstrated success in decreasing turnover and enhancing employee retention.
  • Strategic Business Imperative: With rising turnover rates, organizations must proactively address retention to avoid escalating costs and reduced effectiveness.
  • Enhanced Employee Engagement: Stay interviews boost motivation, engagement, and empowerment by addressing employee needs directly.
  • Targeted Retention Focus: Concentrate efforts on high-impact employees to maximize organizational effectiveness.
  • Proactive Risk Management: Identify and mitigate areas of retention risk with actionable plans.

Who will Benefit:-

Anyone responsible for employee retention:

  • Leaders
  • Managers
  • Human resources
  • Employee development